2025 Spokane (STA) Community Perceptions Study
Spokane Transit Authority (STA) is committed to connecting everyone to opportunity. In order to understand the ways to improve the transit experience for all, we need to understand the public perception, familiarity, and impact of the system, along with the transit needs of our growing and changing population.
To accomplish this, we need your valuable input. Your opinion matters greatly, even if you aren't currently utilizing STA services. By participating in this survey, you will be contributing to shaping the future of public transit in our community. This survey will take approximately 10 to 15 minutes to complete. Responses will be kept confidential and will be used for planning and evaluation purposes only.
To ensure that we gather accurate and comprehensive data, we have partnered with ETC Institute, an independent consulting company that specializes in transit and community-based research, to administer this survey. They will compile the data received and present the results to STA.